FAQ
Most frequent questions and answers
We are responsible for the Facebook, Instagram, Twitter, Pinterest, Snapchat and other social media platforms inside your package. Social media managers are responsible for curating a brand’s social channels
Yes, we will go and engage with customers and leads. We will also remove any promo comments from others. If you have specific replies you would like us to say, please provide the responses at the beginning of the process. We ask for documents inside our welcome email after payment is received.
We ask that you provide content, however, if you need our assistance with creating content it is a additional fee. If you do not have photos or videos that capture your brand, we will connect you to a photographer/videographer that can assist you with curating your branded content for the platform.
First and foremost, social media audiences takes time to build. We have to do research to build your audience platform. We suggest taking a 3-month commitment to building your social media platform. After 3 months, we can have a guide to better help us engage and build your platform. It means you have to be consistent and persistent in building your social media platform.