How To Plan Your Social Media Strategy
Prioritized work is productive work When you clearly prioritize your work, you can increase productivity, better manage your time, and feel confident that you’ll hit your deadlines—every time. Boost your…
How to Build A Online Audience
Good social media engagement is determined before you even start typing up that clever tweet. Too many people often fail by trying to be too diverse. They often strive to…
Mobile live chat for support is truly more important than you think
People love their phones, and they use them for everything. Consumers are shopping on mobile, checking the weather, video chatting, using their phones as a GPS—pretty much nothing is off-limits for a…
Hamleys boosts agent morale and sees 50% reduction in costs with Freshdesk
Case Summary Hamleys of London Limited is the finest toy shop brand in the world. With a rich legacy of over 250 years, Hamleys is known for its toys, entertainment,…